Training Course Terms and Conditions

Rescheduling and/or Cancellation of Courses

Please note that all bookings for training courses are accepted on the basis that the following charges will apply to cancellations or requests for rescheduling

1. Cancellation charges are as follows:

1.1 If notification is received 28 working days or more in advance of the scheduled date of the course, 50% of the fee already paid will be refunded.

1.2 In respect of notifications of cancellation received less than 28 working days in advance of the scheduled date of the course, there can be no refund.

2. Rescheduling charges are as follows:

2.1 For requests received 28 working days or more in advance of the scheduled date of the course, no charge.

2.2 For notification given between 14 and 28 working days before the course date a charge of £50 (+ VAT) per course will be charged to reschedule.

2.3 For requests received to reschedule less than 14 days before the course there will be no refund of the fee already paid.

2.4 In the event of non-attendance where payment has not been received, the delegate fee will remain due and payable.

Full payment should be received no later than 14 days prior to the course date